What We Do

16 degrees south is the most reliable Property Management and Marketing business in Vanuatu. A fresh face in the South Pacific, we bring new ideas and a modern, tech savvy approach to managing holiday homes in Vanuatu. We also manage long term rental properties. We actively market your property, finding quality tenants, arrange cleaning and gardening staff, and we personally ensure all maintenance issues are dealt with quickly and professionally. Our rates are very competitive and our service is second to none.

Our business offers three distinct ways to care for your holiday property. Property Management, Marketing, and our comprehensive Complete Care package. Your property may be your private holiday house that you escape to from the hustle and bustle or Winter blues, or your luxury holiday home for paying guests.

Property Management

We offer the most comprehensive property management package available in Vanuatu. We care for your property as if it were our own. This means we attend to any issues promptly, fix things properly and don’t ignore the small things. If you have existing staff, we are happy to work along with them or supervise if required. We also have a housekeeping team, chauffeur, and gardening crew that are well trained, professional, and reliable.

If you own a quality holiday rental, combining our comprehensive property management service with our online marketing means you really can sit back and relax, knowing that everything is being cared for. If you have a private holiday home on Efate, we care for your property through routine maintenance visits, reporting back to you immediately on the condition of the property and working with you to maintain your property as if you were here. We can also coordinate things like pest control, installation of new furniture or air conditioning, and major maintenance work. We really do take care of everything.

Before you visit your own home, we arrange a thorough and supervised housekeeping visit, restocking of the pantry, and an airport transfer if needed. Gardening and exterior cleaning would be maintained weekly. Imagine arriving and having to do nothing at all but relax! We will make your arrival seamless. The only thing you need to decide on is to open a bottle of red or white…or both.

  • Housekeeping
  • Garden Care
  • General Maintenance
  • Liaison with tradesmen
  • Staff supervision
  • Airport transfers
  • House preparation
  • Personalised care, so you don’t have to do a thing!


Marketing of your holiday home has never been easier or more efficient. Our website offers your guests all the information and functionality they need to browse a range of luxury villas, eco retreats, family homes and other unique properties. They can also plan their holiday using our up to date website to assist them. Your guests book online using our credit card or direct deposit payment methods. We integrate with your existing online marketing presence, automatically synchronising calendars from multiple sites.

Our website is optimised for internet searches, maximising your property's exposure to potential customers. It is modern, fresh, easy to use and is designed with the end user in mind.

We attend to any enquiries within 12 hours but usually much faster. This quick response time converts to confirmed bookings very easily! Through onsite visits and after discussing your property with you, we will know your property inside and out. We are able to reply to your guests with accurate information and the knowledge that only comes from being a local.

Marketing your property with us is easy, stress free, and as our level of service is second to none, you will soon see the benefits!

  • Modern website
  • Quick and friendly customer care
  • Instant credit card payment
  • Calendar synchronisation
  • Stress free marketing

Complete Care

Trying to care for your holiday home from overseas, market it effectively, and provide your guests with the ultimate luxury experience is a challenge. Let us completely care for and market your property so that you don’t have to worry. In addition to Property Management and Marketing, our Complete Care package provides you with the following Guest Services:

  • Airport welcome and transfers with English speaking drivers, including supermarket visit if requested
  • Concierge service, including personal welcome
  • Property familiarisation
  • 24 hour customer care
  • Local contact for your guests

What Others Say

Here is just some of the feedback we have received from happy guests, tenants, and property owners:

'Symone and her team from 16 degrees south were absolutely fantastic in making the booking, offering lots of advice on things to do and help with booking drivers and many other things. They are a truly fabulous group of people to deal with - Marcus and Bree went out of their way to help us. This was probably the best service I have had from a company and I highly recommend both the company and the house.' - Barbara G, New Zealand - January 2018 (10 Peacock Manor)

'Friendly expat couple Marcus and Bree look after you when we needed help with House WiFi connection, immediate response. I did not want to come home. Loved it, highly recommend it, a great place to use as a base to discover the rest of the island.' - Richard B, Sydney - January 2018 (10 Peacock Manor)

'Having the two Kayaks was also great and the home itself was very clean and tidy, well equipped to make all our own meals in-house and with ventilation we were comfortable even on the muggiest of nights. The managers were most helpful and nothing was a bother or too hard. Thanks Marcus and Bree and also big thanks to Symone for an easy booking process and ensuring we understood exactly what we could expect - this was a highlight of our stay in Vanuatu. Highly recommended.' Paul & Mia, Brisbane, Australia - December 2017 (20 Dream Cove)

' A beautiful villa, private with an ocean pool. Ocean views with great sunsets. Thoughtful and helpful caretakers. A wonderful place to unwind' - Jessica via Airbnb, Australia, Sydney - September 2017 (Pacifique Vue)

'Symone, thank you, you were so very friendly and helpful, made us feel very welcome. we will stay again and book through you.' - Susie G via Trip Advisor, Australia - June 2017 (20 Dream Cove)

'Through the recent cyclones Symone was in touch regularly and ensured we were safe and knew what to do with the property. Extremely happy with her service as the manager of our rental property' - Jeff and Carmen, NSW, Australia - June 2017 (Long term rental tenant)

'Thanks for your patience with us and making sure we were met at the airport we would not have made it without you' 'I will email (the owner) and let her know your service was appreciated.' - Valerie, NSW Australia May 2017 (Paradise Point Escape)

'16 degrees south have a great website that has so much information on it - it was so helpful. Symone helped us find a holiday home for three weeks, she responded to all my emails quickly and was so friendly. Our plane arrived at midnight and Symone was waiting to greet us at the airport with a bottle of wine and our transfer bus ready to go.' - Selina and Kerry from Christchurch, New Zealand November 2016 (Long term rental tenants)

'16 degrees south was our contact for our holiday house in Vanuatu. The house fitted the seven of us in easily with room to spare . Such a beautiful location with the lagoon bordering our back yard and our own pool as well. Symone the manager of our house was so helpful before, during and after our stay. I would highly recommend 16 degrees south if you are looking for a place to stay in Vanuatu' - Sharon and Ian from Albion Park, Australia October 2016 (Paradise Point Escape)

'Our organisation rents over 30 properties throughout Vanuatu and the house we rent through 16 degrees south is by far the best maintained property. Thank you!' - Mr Rice, Adelaide Australia June 2016 (Long term rental tenant)

'We hope to come back and see you all again soon. We just discovered your website - AMAZING! Wish we knew about this when planning our holiday. It's awesome!' - Simon & Lauren, Wollongong, Australia, May 2016 (Tour advice)

'Symone was just amazing - organised, helpful and so welcoming - what a star!' - Angela from New Zealand, January 2016 (Paradise Point Escape)

'Symone, the letting agent, went above and beyond to make our stay relaxing and provided valuable advice on activities and restaurants. Can't wait to visit again!' - Trip Advisor Member, January 2016

'The manager of the house Symone was fantastic, always ready to help if needed. She really made sure we settled in well.' - Kristy from Brisbane, Australia, December 2015 (Paradise Point Escape)

'The lovely Symone met us at the airport and escorted us to the house. This property was perfect! See you next year!' - Belinda & Chad from Sydney, Australia October 2015 (Paradise Point Escape)

'The property caretaker Symone is so warm and inviting and full of great information about the island. The service from booking this property to arrival was seamless - again 100%! We will be back!' - Jodie from Sydney, Australia September 2015 (Paradise Point Escape)

'We truly could not have asked for more. Airport transfer was really well organised and so welcoming, all in all great service throughout. Highly recommend this property, we all have the best time. We will return!' - D John from Melbourne, Australia August 2015 (Paradise Point Escape)

Symone and Lyndon from 16 degrees south have been a breath of fresh air. They have looked after our guests, property and staff as if they were their own. 16 degrees south is responsive and attends to the details in our absence. It is wonderful to have a management team that works with you on a daily basis. Highly recommended. - Marcus & Shoran from Brisbane, Australia February 2016

Symone manages our luxury holiday house in Vanuatu. Without any hesitation whatsoever I rate Symone exceptionally highly. She is professional, extremely diligent, efficient, detail oriented and has the customer and client at the heart of everything she does. Her guest relation skills are outstanding - all our guests love liaising with her as she makes the whole experiences for people one to remember. I would recommend anyone in Vanuatu has has a holiday property to utilise the services of 16 degrees south. Not only do they provide a brilliant service, Symone is also humourous, friendly, extremely trustworthy and honest. The whole experience is first class! Thank you for providing a valuable contribution to our property.' - Brianna and Darrel, UK January 2016

Would you like to know more about any of our services? Please contact us via our Contacts Page.